At Hawk’X, we strive to deliver your orders in a timely and secure manner. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation and tracking details once your order is shipped.
2. Shipping Coverage
- We currently ship across India.
- Delivery locations are subject to courier service availability.
3. Delivery Time
- Estimated delivery time: 3–7 business days.
- Delivery timelines may vary based on location, courier partner, and unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if any) will be clearly displayed at checkout.
- Free shipping may be offered on selected products or promotional offers.
5. Delays in Delivery
While we aim for timely delivery, delays may occur due to:
- Weather conditions.
- Operational issues with courier partners.
- Incorrect or incomplete address details provided by the customer.
Hawk’X is not responsible for delays beyond our contr
6. Delivery Attempts
- Courier partners will make multiple delivery attempts.
- If delivery fails due to customer unavailability or incorrect address, the order may be returned to us.
7. Damaged or Missing Packages
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery.
- Share clear images or videos of the package and product.
We will resolve the issue as quickly as possible.
8. Contact Us
For any shipping or delivery-related queries, please contact us at: 123456